For each item identified below, choose the number or word to the right that best fits your judgment of it’s quality.  Use the QUALITY SCALE below to select the QUALITY number. Help us serve you better!

Quality Scale

1   Poor            2   Fair             3   Good            4   Very Good             5   Excellent

      Description / Identification of Survey Item

Scale

1. Did our technician act in a professional manner?

1  2  3  4  5

2. Was everything completed to your satisfaction?

1  2  3  4  5

3. Cleanliness of the work area after our departure?

1  2  3  4  5

4. How would you rate the value of the service provided?

1  2  3  4  5

5. Was the phone staff responsive to your needs?

1  2  3  4  5

6. Was our technician(s) responsive to your questions?

1  2  3  4  5

7. Would you recommend our company to another homeowner?

           Yes    No

8. What did you find BEST about our service?

9. What could we have done to serve you better?

   Additional Comments...

If you would like to provide your Name, Address, Phone Number, all information is kept confidential.

Thank you for taking the time to complete this quality survey.  We appreciate your business and look forward to serving you again soon. 

Respectfully,

The Gladhill Services Team